How to add working hours on Hecto Hints?

Created by Hecto Hints, Modified on Mon, 30 Oct, 2023 at 1:16 AM by Hecto Hints

Customize your working hours on Hecto Hints to align with your availability. This guide will walk you through the steps to set your working hours, time zone, buffer time, and consultation frequency, ensuring you're available to assist customers when they need you."


Step 1: Visit the Website

Open your web browser and go to www.hectohints.com.


Step 2: Sign In and Access Your Dashboard

2. Click on the "Sign In" button to access your account. Once signed in, you'll be redirected to your dashboard.



Step 3: Access Working Hours Preferences


Step 3.1: Click on "Manage"

3.1. In your dashboard, locate the "Manage" option. It's typically found in the bottom left corner of the screen.



Step 3.2: Select "Working Hours"

3.2. Click on "Working Hours" to access your working hours preferences.


Step 4: Configure Time Zone and Buffer Time


Step 4.1: Select Your Time Zone

4.1. Choose your time zone from the available options. For example, if you're from India, select "UTC +5:30" from the dropdown.



Step 4.2: Set Buffer Time

4.2. Set your buffer time, which represents the gap between successive consultations. You can choose 15 or 30 minutes.



Step 5: Determine Time Slot Frequency

5. Set the frequency of available time slots for customers. Options include 15, 30, 45, and 60 minutes.



Step 6: Set Your Working Hours


Step 6.1: Enable or Disable Days

6.1. For each day of the week, click on the green color tickbox to enable or disable the working day.


Step 6.2: Set Working Hours

6.2. On the enabled working days, set your "From" and "To" times to specify your availability.


Step 7: Save Your Working Hours

7. Click on the "Save" button to confirm and save your working hours.



Congratulations! You've successfully configured your working hours on Hecto Hints.


Additional Tips:


Adjust your working hours to match your availability and the needs of your customers.

Setting buffer time can provide you with a brief break between consultations, improving your scheduling efficiency.


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